The ambiguity of the global pandemic poses a challenge in planning for the future. Don't let chaos rule. ERP solutions like Microsoft Dynamics 365 Business Central can help you prepare for disruption and be ready to flex so you can continue to grow your business as the landscape changes. Sign up to say connected—we'll help you take your organization to the next level. We Deliver #DigitalTransformation. #CRT #LIVEin5 #Microsoft #Dynamics365 #BusinessCentral #ERPsystem

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The foundation of any customer interaction is making a human connection. From smart coffee machines to personalized menu suggestions, AI will make your next trip to Starbucks the best it can be. Learn how in this video from the Microsoft Build Conference. We Deliver #DigitalTransformation. #CRT #LIVEin5 #Microsoft #AI #CustomerExperience

Project Management Basics

This webinar is part of CRT Insights Technologies’ educational outreach that showcases practical and applicable tips in the Microsoft Dynamics 365 Business Central ERP that helps users of various industries increase productivity and efficiency.

This webinar will cover:

1. How to set up jobs & parameters for projects in your Microsoft Dynamics 365 Business Central system
2. How to manage resource allocation and track timesheets effectively
3. Setting up project purchasing and budgeting to flow directly into project accounting
4. Creating project invoices for customer billing with progress payments structure
5. How to track resource consumption accurately
6. Analyzing project data to understand utilization and trends better

EXCLUSIVE ADDITIONAL CONTENT:

1. Our guest speaker, Mr Raymond Lam from Pagero shares about how Peppol e-invoicing enables efficient, streamlined processes and significant cost reductions across order-to-cash (O2C) and purchase-to-pay (P2P) processes.
2. Find out about Malaysia’s MDEC SME Digitalization Grant and how you can apply for it to get up to RM5,000 off approved digital solutions.

Who should attend:

• Project Managers
• Project Coordinators
• Project Accountants
• Accounting Managers
• Finance Managers

About The Main Speaker:

Mr KC Ng holds a Bachelor’s Degree in Banking and Finance and is a valuable member of CRT Insights Technologies’ Functional team. As a functional consultant and resident Microsoft Dynamics expert, he specializes in supporting clients in their digitalization journey, from conceptualization to implementation of business management solutions tailored to their needs.

About The Guest Speaker:

Mr Raymond Lam has17+ years experience in the commercial, finance and ERP industries, supporting businesses in digitally transforming their processes through adoption of business applications. As the Managing Director of Pagero ASEAN, his priority has been to expand Pagero’s global and open cloud-based trading network, championing regional e-invoicing efforts and enabling businesses to go truly borderless.

Missed this event?

View the recording here.

CX is vital in helping a company retain its customers and grow its customer base through organic referrals. From intelligent chatbots available 24/7 to personal touch technologies, data-driven solutions are engaging customers in profound new ways. In this article, 11 members of Forbes Technology Council explain how organizations can use intelligent tech can improve their customers' experience. We Deliver #DigitalTransformation. #CRT #LIVEin5 #Microsoft #CX #CustomerExperience #AI