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latest industry news, knowledge pieces and offers

AI Cybersecurity Training

Cybersecurity training like you've never seen before - Azure's world-class security, protection, and compliance through cloud services. Find out how Microsoft and Circadence teamed up to create a scalable, gamified cybersecurity training environment by leveraging the power of Microsoft Azure AI. Check it out here. We Deliver #DigitalTransformation. #CRT #Microsoft #Azure #CyberSecurity
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Security Analytics and Operations: Industry Trends in the Era of Cloud Computing

Find out how adopting cloud-based security—including automation, orchestration, and machine learning technologies—can help your organization address operational and scalability challenges in the cloud era. Subscribe to learn more! We Deliver #DigitalTransformation. #CRT #Microsoft #Cloud #Security #Automation
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How Starbucks is using AI to improve the customer experience

The foundation of any customer interaction is making a human connection. From smart coffee machines to personalized menu suggestions, AI will make your next trip to Starbucks the best it can be. Learn how in this video from the Microsoft Build Conference. We Deliver #DigitalTransformation. #CRT #LIVEin5 #Microsoft #AI #CustomerExperience
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Leveraging Tech to Improve Customer Experience: 11 Smart Techniques

CX is vital in helping a company retain its customers and grow its customer base through organic referrals. From intelligent chatbots available 24/7 to personal touch technologies, data-driven solutions are engaging customers in profound new ways. In this article, 11 members of Forbes Technology Council explain how organizations can use intelligent tech can improve their customers' experience. We Deliver #DigitalTransformation. #CRT #LIVEin5 #Microsoft #CX #CustomerExperience #AI
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Project Management Basics: Do it Better on MS Dyn365 BC

Project Management Basics

This webinar is part of CRT Insights Technologies’ educational outreach that showcases practical and applicable tips in the Microsoft Dynamics 365 Business Central ERP that helps users of various industries increase productivity and efficiency.

This webinar will cover:

  1. How to set up jobs & parameters for projects in your Microsoft Dynamics 365 Business Central system
  2. How to manage resource allocation and track timesheets effectively
  3. Setting up project purchasing and budgeting to flow directly into project accounting
  4. Creating project invoices for customer billing with progress payments structure
  5. How to track resource consumption accurately
  6. Analyzing project data to understand utilization and trends better

EXCLUSIVE ADDITIONAL CONTENT:

  1. Our guest speaker, Mr Raymond Lam from Pagero shares about how Peppol e-invoicing enables efficient, streamlined processes and significant cost reductions across order-to-cash (O2C) and purchase-to-pay (P2P) processes.
  2. Find out about Malaysia’s MDEC SME Digitalization Grant and how you can apply for it to get up to RM5,000 off approved digital solutions.

Who should attend:

  • Project Managers
  • Project Coordinators
  • Project Accountants
  • Accounting Managers
  • Finance Managers

About The Main Speaker:

Mr KC Ng holds a Bachelor’s Degree in Banking and Finance and is a valuable member of CRT Insights Technologies’ Functional team. As a functional consultant and resident Microsoft Dynamics expert, he specializes in supporting clients in their digitalization journey, from conceptualization to implementation of business management solutions tailored to their needs.

About The Guest Speaker:

Mr Raymond Lam has17+ years experience in the commercial, finance and ERP industries, supporting businesses in digitally transforming their processes through adoption of business applications. As the Managing Director of Pagero ASEAN, his priority has been to expand Pagero’s global and open cloud-based trading network, championing regional e-invoicing efforts and enabling businesses to go truly borderless.

Missed this event?

View the recording here.

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Leveraging Tech to Improve Customer Experience: 11 Smart Techniques

CX is vital in helping a company retain its customers and grow its customer base through organic referrals. From intelligent chatbots available 24/7 to personal touch technologies, data-driven solutions are engaging customers in profound new ways. In this article, 11 members of Forbes Technology Council explain how organizations can use intelligent tech can improve their customers' experience. We Deliver #DigitalTransformation. #CRT #LIVEin5 #Microsoft #CX #CustomerExperience #AI
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The Workforce of the Future eBook

As we look to a future workforce powered by a partnership between computers and humans, how can we design, govern, and use AI responsibly? To look at the rewards and potential impact of AI, Microsoft launched a study called "Future Computed". Read the results of this study and more in this eBook. We Deliver #DigitalTransformation. #CRT #LIVEin5 #Microsoft #AI
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The Business Owner’s Guide for Replacing Accounting Software

Know the signs—is outdated accounting software putting your business at risk? Replacing accounting software can be easier and more affordable that many people think. Download the free Business Owner's Guide to Replacing Accounting Software. We Deliver #DigitalTransformation. #CRT #LIVEin5 #Microsoft #Technology #IT #BusinessAutomation #accounting #MSDyn365
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ROI Azure Synapse

Now is the time to end the struggle to maximize your ROI. Using Azure Synapse Analytics with Power BI, bring Big Data and Data Warehousing together in a single service to provide limitless analytics. Check it out! We Deliver #DigitalTransformation. #CRT #LIVEin5 #Microsoft #PowerBI #Analytics
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This LinkedIn Tool Could Boost Your Sales

LinkedIn Sales Navigator is a premium app designed for digital marketers building relationships 24/7. Its advanced search engine helps identify prospects by looking for leads or accounts—filtering search results based on geography, industry, company size, role, seniority level, and more. Advanced capabilities like the Team version connects CRM applications and coordinates sales activity. Find out more in this post! We Deliver #DigitalTransformation. #CRT #LIVEin5 #Microsoft #LinkedIn #CRM
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