Dear Valued Customers & Friends,
Following the latest directives from Malaysia and Singapore Governments, our physical offices will remain closed for the following durations:
MALAYSIA: 15 June 2021 to 28 June 2021
SINGAPORE: Until 21 June 2021
These
Following the latest updates from Malaysia and Singapore Governments, our physical offices will be closed for the following durations:
MALAYSIA: 1 June 2021 to 14 June 2021
SINGAPORE: Until 13 June 2021
Yes or No to Call Scripting
Call scripting is one of the “hot topics”, primarily because there are so many opinions on the subject. There are many in favour of call scripting, while many remain against it.
A script
Customer Satisfaction
What is Customer Satisfaction?
Customer satisfaction translates to customer loyalty, and loyalty is one of the biggest drivers to growth.
Acquiring new customers is important, however retaining them is another issue. How can we make every customer
Key elements to deliver exceptional Customer Service
Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees “who
WhatsApp us
